What to Do If You Are Involved in an Accident

Please do not sign anything for anyone other than the Police.

In Ontario, all accidents exceeding $1000 in combined damage to both vehicles must be reported to the Police at the Reporting Centre within 24 hours.

In the Event of an Accident

  1. Ensure safety of all occupants.
  2. Move vehicles to a safe location (if drivable)
  3. The police must be called and attend the accident scene to do an accident report under any of the following circumstances:

  • The collision involved injury or death
  • Criminal activity is involved in the collision
    (eg. Impaired driving, stolen vehicle, assault, etc.)
  • Collisions involving government owned vehicles (including public transit)
  • Collisions involving vehicles transporting dangerous goods
  • Collisions involving a person who is uninsured or is a suspended driver
  • Collision involves property other than vehicles
  • Collisions involving bicycles or pedestrians
  • Involved party refuses to provide required information

  1. If none of the above circumstances apply, then:
  • Fill out a collision data form at the scene but do not admit any responsibility at this point
  • Drive or have your vehicle towed to the applicable collision reporting center to make an accident report

    Metropolitan Toronto Accidents:
    North, 113 Toryork Drive - (416) 808-3960
    West, 855 Oxford Street - (416) 808-2960
    East, 39 Howden Road - (416) 808-4960
    Helpline - (416)745-8187

    York Region Accidents:
    Hillcrest Mall, 9350 Yonge Street - (866) 876-5423
    or your nearest Police Station - (905) 881-1221

Once the accident has been reported, drive or instruct the tow truck driver to take the vehicle immediately to the repair facility of your choice.


For Toyota, Lexus, Scion, Hyundai and Equus Vehicles, we recommend:

Don Valley North Collision Repair Centre
391 John Street
Thornhill, L3T 5W5

Book an appointment here.