Covid Update

To Our Valued Customers;

In accordance with the recent Provincial stay-at-home order, our Dealerships are currently operating by appointment only for all Departments and offering curbside pickup in our Parts Departments   

Our Sales Showrooms

Our New and Used Sales Showrooms are currently safely open by appointment only.

Online Sales 

Weins Canada and its Dealerships are also happy to offer our Online Sales Experience Weins OnDemand! OnDemand allows our guests to purchase a vehicle from the comfort of their own home and
arrange for in-store or at-home vehicle delivery!

Our Service Departments

Our Service Departments are currently open safely by appointment only.

All of our dealerships are currently offering contactless Service Pick up and Drop Off. Contactless Service will limit any contact between you and our staff. Your Vehicle will be fully sanitized before and after any work is done.

Click the "Book Appointment" button below to schedule your next contactless service appointment. Our service coordinators will contact you and guide you through your next contactless service appointment.

Parts Department

All Weins Canada Dealerships will be taking parts orders by phone or through our online parts forms and providing curbside pickup.

Per the April 8th stay-at-home order, our parts department counters will not be open to the public.

To order parts, please use our OnDemand online service by clicking the button below. We will arrange curbside pickup in a designated area outside our dealership’s doors Monday to Friday during service hours.

Customer F.A.Q.

Do I need to wear a face mask when visiting a Weins Dealership?

Weins Canada and its Dealerships will be complying with all city, county and municipal by-laws that are mandating masks in public space.

Are you currently offering test-drives?

Yes, as of May 4th 2020, we are allowed to offer our customers test-drives again.

For Customers who need to defer their existing loan or lease payments Please Read:

Unfortunately, we are not able to assist with this. You will need to contact the financial institution your loan was arranged with when you purchased your vehicle.

For Customers who would like to inquire about lowering their debt load Please Read:

If you are concerned about your ability to make future payments and you would be open to exchanging your current vehicle for one that would provide you a lower monthly payment, please contact our Special Credit Managers at specialcredit@weinscanada.com for preapprovals and support.

 

Enhanced Health & Safety Measures

  • All guest vehicles are outfitted with steering wheel covers and seat protectors prior to maintenance or repair work
  • We have introduced enhanced cleaning protocols, including regular sanitizing of all high traffic areas in our stores
  • We have marked our floors with social distancing guides to ensure all guests and employees keep a distance from one another of at least 2 metres
  • The etiquette of shaking hands upon meeting guests has also been suspended - Associates have been instructed to stay home if they have any symptoms, have travelled recently or because of any other extenuating circumstance
  • All Associates are required to wear a mask while on company property

 

If You Have Questions

We are doing our best to continue to be available to service your vehicle. If you have any questions, please feel free to talk to one of our associates.

  • Call any of our stores
  • Weins Canada will continue updating this page for constant updates on our response to COVID-19

 

We at Weins Canada thank you for trusting us with your business and assure you every measure is being taken into account to keep our community safe.

Other Helpful Resources

COVID-19 Information For Ontarians: https://www.ontario.ca/page/2019-novel-coronavirus

Public Health Agency of Canada: https://www.canada.ca/en/public-health.html

Government of Canada Updates: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html

World Health Organization: https://www.who.int/health-topics/coronavirus